Archive for August, 2008
Google Alerts
Do you happen to use Google Alerts to track what people are saying about you and your products?
I have been using it for several months. I wish I'd used it sooner. In the past I have used a combination of Awstats (to see what other sites link to me, including search engines) and WordPress Psychic Search to see what search phrases bring people to my sites -- and what they search for when they get there.
(I once joined a $60/month membership site just because their private message board was sending traffic to one of my products and I wanted to see what people were saying.)
It's saved me a ton of time. I don't need to hop on Google to check and see if any new affiliates have popped up or if anyone has reviewed my products, I just get an "as-it-happens" e-mail... usually within the first few hours.
Just today I got an e-mail alert when someone mentioned my new Action Optin script, and I was the first person to leave a comment on his blog post.
Now that the Warrior Forum is search engine friendly I know right away if someone mentions me.
(This is BIG as it keeps me out of forums... which are huge timewasters for me.)
What's even more powerful: entering the names of all your products as Google Alerts... and your competitors' products... and the names of your competitors!
I have also found discussions about my products and new affiliate sites when my name was not even mentioned.
I got that idea when some people were badmouthing an internet marketer on a message board, and they were very careful about misspelling his name and product names on purpose... just in case he had a Google alert set.
As luck would have it, one of the forum commenters spelled his product name correctly just ONCE, and the product creator found his way onto that board.
Google Alerts have been around for 4 years, but almost no one uses them... do you? Do you use it to spy on your competitors, track your products, stop plagiarism, jump on blog conversations, or something I haven't thought of?
Ten Testimonial Rule
If you've been following my blog at all then you've probably heard of the ten comment rule... any time I make a post, I ask for 10 comments from my readers... or I'll stop posting forever.
I just applied that to my marketing to gather testimonials for a product.
Nope, I didn't offer a bribe for testimonials, I didn't give away free copies in exchange for a testimonial. (Good way to make sure you never hear from those people again.)
I simply said: I need ten testimonials from SOMEONE... any of my current customers... for version 1.0, and I'll release version 2.0 to EVERYONE.
I Had My Ten Testimonials Within 48 Hours!
It's tougher to get ten people to do work, even if it's 30 seconds of work (writing a testimonial), than it is to get them to pay you money.
I brought in ten sales of Action PopUp no sweat, just by mentioning it in a blog post. I wanted reviews, not sales.
The only thing I needed to do was: end my blog post with a clear call-to-action (what action I wanted you to take), and my goal (what had to happen for the challenge to end).
It's Not Difficult, But So Many People Miss That Point
You have a blog with zero comments on every entry, end the blog post with a reason you want people to leave a comment. End with a question. Give people benefits about why they should leave a comment... what's in it for them?
Use your blog to build a list and send those people to new posts when you write them.
I'll see marketers add a FeedBurner chicklet to their blog, so they've built up their RSS subscribers... but they can't e-mail them... gross! The only contact they have with these people is when they add to the blog.
Now you can't tell your readers... check out this post one last time if you haven't left a comment yet.
You can't follow-up and market to RSS subscribers the way you would to an e-mail list.
To be honest, if I didn't get my 10 testimonials by today, I would have asked my list again... I would have hit the weekday crowd instead of the weekend crowd. I would have put up a talking head video begging someone... anyone... to leave me a review.
With every blog post you should be "selling" some action that benefits you at the end. Leave a comment under the blog entry, or visit the URL I'm talking about. One of those two.
If You Don't Think You Can Get Ten Testimonials...
Try a "five testimonial" rule. You only need five testimonials to release the next chapter, update the next version, launch the next product... whatever the goal is.
Have a clear call-to-action... don't say, "Testimonial please." Say, "What was the one thing you liked the most about it? On what URL did you set it up? What was the one stumbling block that ALMOST didn't get you to buy and how did you overcome it?"
Interview your customers one on one via e-mail and use their responses to piece together a testimonial. After I got my 10 testimonials I went back through all my e-mails, blog comments, and forum posts and pieced together an additional 7 testimonials for a total of 17 testimonials on that page.
Oh yeah, I released Action PopUp 2.0 to all version 1.0 buyers so you can add popups to WordPress blogs with just a few clicks... thanks for the testimonials I needed. Even Michel Fortin posted that blog entry to Twitter.
Was that ten testimonial rule a waste of time? No one needs a call-to-action at the end of every blog post, right? I bet your blog is chock full of zero-comment entries with no call-to-action in sight... am I totally right or am I just a jerk?
Please, answer me below because if I don't get ten comments under this entry... I'm moving this whole site into a paid blog. 😉
Action PopUp 2.0
This message is for my Action PopUp customers only... you need to read this if you want an updated copy.
As you know, exactly one year today -- on August 15, 2007 -- I released the first version of Action PopUp, the first popup ever designed for opt-in forms.
It's an unblockable on-exit lightbox popup that submits your e-mail subscription form in the background... so you can place them anywhere and not lose a sale.
Guess what... I'm releasing version 2.0 of the product. It still has all the cool pop-up features you've grown to love: you can customize colors, size... and show some crazy unique special effects...
Now it also works as a WordPress plugin! You upload a folder and activate a WordPress plugin, and you can create just about any kind of popup just by clicking around.
No editing code or config files... just clicking around on stuff.
If you know me then you know I give free updates for life on all my products.
So how do you get a copy?
Let's call this the ten testimonial rule (instead of the ten comment rule)...
I need 10 reviews for Action PopUp 1.0 for my customers, and then I'll release version 2.0 to everyone.
If you own Action PopUp 1.0, could you comment below and tell me:
- What site you use it on...
- Why it appeals to you (Easy install? Do you run PPC ads and want your click payments to go the extra mile? Cool noticable effects?)
- What feature you personally liked best about the product...
- Why others should want it...
Just answer each one of those questions in a sentence each (heck, only answer one or two questions, I don't care). Just give me a review I can use, good or bad.
Once I have my ten reviews I'll release Action PopUp 2.0 to everyone who bought the first version... use it super-easily as a WordPress plugin!
The new script works just as well for normal sites as well (like forums, sales letters, anything!)
Please post your review below...
Clickbank vs. PayDotCom
Just to give you an update on the Clickbank situation, I've decided to stay with them.
Apparently, they WILL approve list building related products on a case-by-case basis (as a commenter to the last post mentioned), which was good to hear considering The Rich Jerk, Butterfly Marketing Reports, ListMail Pro, etc. were all approved.
Heck, one of the resale rights buyers to WordPress on Crack already has my exact product and same exact sales letter already listed on Clickbank.
Here's how to get your list building related product approved on Clickbank:
1. Make sure the product ONLY mentions responsible, double opt-in, CAN-SPAM compliant list building tactics. I would definitely stay away from gray areas like buying and selling leads, tell-a-friend scripts, and co-registration.
2. Explain to Clickbank that the product does go into list building, but only for double opt-in CAN-SPAM compliant purposes. You can do this in the "extra notes" section.
That's all there is to it.
Now like I said... I'm staying with Clickbank. I will still use PayPal for my non-affiliate sales (95% of my income) because my refund rate with PayPal is about 1% and my refund rate with Clickbank is 7.5%.
Dean's comment in the previous post said it best...
After reading the many thoughful posts it does seem that straddling CB and PDC makes the most sense.
Use 'em both but steer the big money to PDC. Use CB to attract new affiliates.
Mike Filsaime made a GREAT point that his service gets 1,000 new signups per day and he is now BEATING Clickbank.com in his Alexa ranking.
Why Don't I Roll All My PayPal Buttons Over to PayDotCom?
Two reasons... one, PayDotCom adds an extra page people have to click through. They click your order button, then are sent to PayDotCom, then have to click on ANOTHER button to pay through PayPal. Clickbank also has a 2-step order page and that's always going to hurt conversion rates no matter what.
The next reason: Someone pointed out that when someone buys from you using PayDotCom, they get added to Mike Filsaime's list corrected: that information is stored on Mike's server somewhere.
A comment from the previous post:
My wariness about using PDC is that mike filasmie, who is technically the competition of many of us, would become our provider of services...
enabling him to:
know what product sell best
how many we sell
the NAMES and EMAILS of all customers...Robert, is that a reason that would keep you away? clickbank, or other paykment processors, are not a competitor to you in the way PDCs owners are...
(I'm not accusing mike filsaime of using others information, just noting that the fact he COULD makes me uncomfortable.)
Your List is Your Baby... I don't want to send all my buyers onto his mailing list so he can outsell me.
I will put some products on PayDotCom eventually, but I want to get everything on Clickbank first. At the moment, only 40 of my products are available on Clickbank.
The moral of the story: get yourself setup with the simplest checkout process possible (I like PayPal) then use "other" processors like Clickbank and PayDotCom to increase sales... use those services as funnels instead of your primary payment processors.
I'll say that again...
Use Clickbank and PayDotCom to Attract Affiliates.
Don't Depend on Them For Survival.
I have a script called Clickbank Switch that will show one button if Clickbank affiliates come your way, and another if non-affiliates stop by, but you don't even need a script for that.
You can setup separate pages like http://www.example.com/paydotcom and http://www.example.com/clickbank then put a PayDotCom button on your "paydotcom" page, and send the PayDotCom traffic that way.
When you join PayDotCom you can get your product listed on Filsaime's marketing product review site, make your link go viral using Butterfly Reports, and get listed on PayDotCom's marketplace.
I have been with Clickbank since 2000 and it makes more sense to stick with what works and makes money, than to tear everything down and STOP making money, just to spend more time building it back up.
Keep it simple!
For you skimmers out there, here is what Clickbank will and won't approve when it comes to those list building grey areas.
- What if I were to explain co-registation, would that get approved? No.
- Would a product that mentions buying double opt-in leads get approved? No.
- Would a product that talks about tell-a-friend get approved? No.
- Would a product that talks about selling e-mail leads get approved? No.
- Can I mention double opt-in? Yes!
- Can I mention single opt-in? Yes!
There you have it. The easy way to get a list building product approved on Clickbank: explain your product only deals with CAN-SPAM compliant e-mail marketing practices. Here's the verbage I used:
This product mentions RESPONSIBLE list building, email marketing through double-opt-in email lists and CAN-SPAM compliant methods.
Was I right in choosing to stay with PayPal and Clickbank? (And in the future, PayDotCom?) Please comment below and tell me if I'm a total idiot or a freaking genius.
