1363: Emotional Intelligence Secrets for Better Leadership with Author and Leadership Management Coach Susan Schwartz

Friday, July 4, 2025

When teams don’t trust each other, even simple tasks become frustrating. People talk past one another, small issues spiral, and progress slows to a crawl. In those moments, it’s not usually a lack of talent—it’s a breakdown in how people work together. Leadership sets the tone, whether they mean to or not. A shift in how leaders show up can change everything, sometimes faster than anyone expects.

Susan Schwartz, founder of River Birch Group, helps leaders boost emotional intelligence and improve workplace communication. She’s written two books, including Creating an Even Greater Whole, a guide for managers who want to lead with more awareness and empathy. With years of coaching experience, she offers real-world strategies through her podcast and site. Today, she shares how better emotional awareness can strengthen teams and shift leadership from control to collaboration. Stay tuned!