About JumpX LLC

JumpX LLC is a California-based Limited Liability Company (LLC) established in 2009 with single member Robert Plank from Turlock, California.

Our focus for 2025 is:

Done for You Podcasting (DFY Podcast): we setup and maintain your podcast. You provide the content. We perform all editing, production, SEO, scheduling, and social posting.
Done For You Audiobook Narration (DFY Narration): we narrate your Amazon book for Audible for a flat fee.
Software & Online Courses – We develop and sell various software products and educational courses, including:
- Backup Creator (WordPress backup software)
- Paper Template (writing and publishing tools)
- Income Machine (business automation course)
- Membership Cube (membership site training)
- Book Formula (book publishing course)

Customer Service & Business Policies

Refund & Dispute Policy
Refunds are handled on a case-by-case basis depending on the nature of the service. Please contact us directly to discuss any billing concerns. Our general policy is to refund any transaction within 30 days of purchase unless we incurred costs delivering your service.

Cancellation Policy
For subscription-based services like DFY Podcast, you may cancel anytime before your next billing cycle to avoid future charges. No refunds will be provided for past billing cycles.

Legal & Compliance Information
We comply with all relevant financial regulations.

Why Do I See a Charge from JumpX LLC?

If you’ve purchased an audiobook narration service, podcast management, or one of our software tools or courses, your payment was processed under JumpX LLC.

If you have questions about a charge, please reach out:

📧 Email: robert.plank@gmail.com
📞 Phone/Text: 408-277-0904