1312: Work Hero: Behind the Scenes of a Successful WordPress Agency with Kevin Koskella

Wednesday, May 14, 2025

Managing a WordPress site can quickly become a maze of updates, technical fixes, and plugins that never seem to work together. The constant juggling of these tasks can drain time and energy, leaving little room for creativity or growth. Agencies often get caught in this cycle, trying to scale while also keeping everything running smoothly. Finding a way to streamline the process could free up space for real progress and better outcomes.

Kevin Koskella is the founder of Work Hero, a service specializing in WordPress support for digital agencies. He grew his business to manage over 900 websites for 60+ agencies across the U.S. by transitioning from WordPress site creation to a subscription-based service model. Today, Kevin discusses how AI is shaping web development, the continued relevance of WordPress, and the challenges of scaling a technical support agency. He shares how Work Hero streamlines website maintenance and support through specialized teams and innovative tech solutions. Stay tuned!