509: Remove Malware from Your WordPress Website: Backups, Firewalls, Cloning, Updating and Maintenance with Michael Jones

Michael Jones knows how to clean up broken or hacked WordPress, Joomla, and Drupal websites. He worked for the first company to use an affiliate marketing program, the first company that was hacked, was at Yahoo! the day of their "Denial of Service" attack. He found a niche for website repair and security.

It comes down to 2 things: COMMUNICATION, good or bad, if you can articulate and be honest, you can win over both happy and unhappy customers. And number 2, don't over promise and under deliver. Tell it like it really is.

Quotes:                                                                                                                                   

“Your best defense against anything that happens on the internet is to have a backup of your website.” – Michael Jones

“Never upgrade a live site. There are so many tools out there that you can use to clone a website and put it in a subdirectory, upgrade it there, make sure it all goes well, and then move it over.” – Michael Jones

“If they want you, they're going to get you. The only thing you can do is start playing games with them until they get tired of you and move on to the next victim.” – Michael Jones

Takeaways:

02:29 Website hacks are rarely personal; they're automated attacks targeting content management systems.

04:50 Always manually backup your website before making any significant changes or upgrades.

14:08 Never upgrade a live website without first cloning it to a separate environment.

21:02 Invest in a reliable firewall and ongoing website maintenance to protect your digital assets.

23:17 Cheap, automated malware removal tools can cause more damage by deleting critical website files.

Resources

Podcast: Play in new window | Download (Duration: 24:47 — 22.7MB) | Embed

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Filed in: Archive 3: 2018-2020 • Interview • Podcast • WordPress

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