Recent Updates
001: Start an Internet Business on Autopilot
I'm starting my own podcast (which means an online radio show) and the first episode is called "How to Start an Internet Business on Autopilot." Topics covered:
- why internet marketing?
- webinars & membership sites
- how to build a real business you can be proud of
- how wake up to a pile of money every morning
- return of podcasting & blogging
- THOUGHT OF THE DAY: why slow down?
- programming & systems (100 articles)
- interview me on your show, be a guest on my show, or just ask a question
- strategies vs tactics
- niche, optin page, sequence, sales letter, membership site, blog
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Can I Give You 30 Extra Hours Per Month?
This is pretty cool. At first it will "seem" like common sense... and then you'll think "that sounds great, but it's not for me" but FINALLY... once you get to the third step, it'll hit you like a ton of bricks. This has got to be the #1 boost to my productivity all year.
Please wake up early from now on. The "average" person wakes up at 7AM on weekdays, but you know what else? The "average" person...
- is 15 pounds overweight
- only has 0.8 friends
- has an IQ of only 100
- only earned "B's" and "C's" in high school
- attended college but didn't finish
- only earns $28,000 per year
- is $2,500 in debt...
Do you want to be average or better than average?
Here's something to be said about above average people... what do the CEO's of Disney, Apple, General Motors, Virgin America, and Starbucks have in common? They're all out of bed by 5:00 AM!
My first reaction to this was, "What a bunch of workaholics! Glad I'm not one of those..." Until I discovered that although many successful people wake up early in order to get a "jump" on the day... the primary reason is for personal, quiet, reflective time.
If you're here, then chances you are:
- A student (you usually wait until the last minute)
- Self employed (self motivation is ultra-important)
- Employed (your time is not your own from 8am-5pm)
- A parent (enough said)
- Retired (possibly fixed income, health concerns or time limitations)
Either way, waking up even one hour is the solution to most of your problems. In college I discovered firsthand that staying up late or "burning the midnight oil" does NOT work. It only leaves you stressed, tired, overworked, and burned out because you half-ass rush your assignments the night before, or the morning-of, don't you?
On the other hand, here's how I became financially independent (by that I mean property owning and self employed)... I woke up early, spent about ONE (maybe 1.5) VERY FOCUSED HOURS in the morning, and once that was done, I went in to my day job for 8 hours of loyal servitude. Here's what happened...
- I separated "church" and "state" -- internet business stays at home, work stays at work
- I actually had time to eat a good breakfast
- I had time for a walk (or a run or swim for the crazy people)
- I began the day with excitement
What's also great is after work, I could do other things... relax, personal time, visit friends and family. This broke me out of the Work-TV-Sleep cycle most people are stuck in.
I could go on about studies that have shown that the parts of our brain that affect judgment get tired over the course of the day which explains why people overeat, drink, and commit crimes late at night instead of early in the morning... but let's talk about you!
Step #1: Sleep Smarter
I'm not saying you have to go to sleep early, or sleep less hours, but you need to be a little more careful about how you go to sleep...
- Have a set time that you "usually" go to sleep
- Avoid using your computer, TV, phone or iPad one hour before sleeping (the glowing light causes sleep problems)
- Your bed is for sleeping only -- if you need to nap or perform other activities, use your couch
- Sleep in a dark, quiet area that's just a few degrees colder than you have during the day (a no brainer but so many people miss this)
- Avoid eating right before bed (another no brainer)
- Hypnosis & sleep headphones (my secret weapon)
If I really can't sleep or my sleep schedule is out of whack, I use hypnosis. (I used to experiment with melatonin and valerian root but it caused more problems than it solved.) Here's what I do...
I put on a pair of sleeping headphones (basically a headband with very thin headphones so you can lay however you want).
I plug the headphone into my iPad, activate airplane mode and open a hypnosis app -- I used to use the "BinauralBeat" app but now I use one called "Lucid Dreams."
Hypnosis only works if you let it. It takes about 10-20 minutes for me. The narrator tells me to relax this and that, imagine this and that, breath in this way, count down to this number, the next thing I know I wake up the next morning and I'm no longer wearing the headphones around my head.
Step #2: Wake Up Smarter
Having better sleep habits alone might help you. But we have those days where we don't have time for 8 hours of sleep, or we wake up groggy and keep snoozing for 10 more minutes... 10 more minutes... and now you've slept too long and you're running late.
With my limited understanding, we usually wake up groggy because our sleep pattern is interrupted. Haven't you slept too long, or had a dream that was interrupted, and you woke up feeling like crap? On the other hand, you've "accidentally" only slept 5 hours and felt fine the next day, because you had your REM sleep and woke up during a "light sleep" cycle.
The most amazing iPhone app ever (you can also run if you only own a $99 iPod Touch) is called Sleep Cycle. You place it under your pillow and it "somehow" tracks when you're awake, asleep, or in a deep sleep... based on its gyroscope and the movements you make in bed. You set a 30 minute window for the time you want to wake up, and it waits until "the best time" to do it.
- Use "Sleep Cycle" instead of a traditional alarm clock to wake you up
- Get in the habit of waking up at the same time every day
- Get out of bed, out of your bedroom, and preferably outside as soon as you wake up
- Use a "Philips GoLite" and multiple alarm clocks if waking up is still a problem
- Don't check email in the morning, relax and be productive instead
Step #3: Four Daily Tasks
Now that you wake up early, you have extra quiet time in the morning to wake up, relax, and get ready for the day. Once you start your day you'll get so much done even before lunchtime (before anyone has a chance to disrupt you) you'll want to use your time wisely.
I've said this so many times I'm almost sick of it. But this is what you need -- FOUR DAILY TASKS.
Have four tasks to complete every single day. COMPLETE. Not start, not do, not try, COMPLETE. "Checking email" is not a task. Getting "35% complete with ebook" is not a task. Writing one ebook chapter, that's a task. Sending an email to your autoresponder list, that's a money making task. Setting up a web page, that's a task. What works best for me: three 45 minute tasks and one 15 minute task.
Use those three techniques to use your time better, claim your additional 365 days in the year and live longer, and accomplish at least double what you did before.
Quick question: what time do you normally wake up to get started on your business, and what's your secret to waking up at that time?
Pain of Disconnect: How to Get More, Make More, and Keep More (As Soon As You Understand This Very Simple Idea)
Can I let you in on a couple of quick, little secrets?
Secret #1: We are using "drip content" less and less in our business -- it's almost obsolete for us!
Secret #2: The marketplace goes through "cycles." Notice how one month articles are really hot, then next month it's all about making short reports. The month after, webinars are the "next big thing" -- then it's social media. Then it's membership sites... more on that in a minute.
Secret #3: We all have a $2,000 membership site inside of us -- as long as we can get over price reluctance...
Here's something I even have to remind myself sometimes... a membership site is just a download page on steroids. Someone pays you money (even a one time fee), or joins for free, fills in a quick signup form containing: first name, last name, email address, account username, and password...
And now they get the digital product (PDF, video, software, service) they just paid for -- plus you're building a mailing list. Plus they can get back to that page anytime they want -- recover the password if they forgot it. You can easily update or add bonuses, throw in a forum.
What You Probably Didn't Know About Drip Content...
Drip your content even if it's a single payment site.
Example: I charge $97 for my "Time Management on Crack" course. It contains a PDF report and a series of videos, people can post comments. But what's really cool is that new short videos are dripped out once per week 26 times. That means we stay in contact for six months even after they've paid me money.
I have links to other products in the sidebar of that site. Login offers when they come back to view more content. And, of course, if they refund (within the first 30 days), they no longer have access to the site.
Pain of disconnect. This makes it interesting because I could split up the payments and make it a 2-pay, 3-pay, 5-pay, 10-pay. Maybe something ridiculous like $9.95 for 10 months and then it's paid off.
Throw in a live monthly Q&A session where I setup a "recurring webinar" in GoToWebinar, schedule 12 of them, put it on my Google Calendar, schedule some email reminders so my members show up, hop on a call and talk about whatever's on my mind, and answer any questions people submit -- no big deal if there are only a couple questions or even no questions.
"The Last Thing You'd Ever Shut Off"
Quick question: What do you pay for on a recurring basis? What do you pay for on a recurring basis that's FUN? What do you pay for on a recurring basis, that would be one of the last things you'd turn off? How about...
- Web hosting (HostGator)
- Webinar service (GoToWebinar)
- Email autoresponder service (Aweber or SendGrid)
- Online storage (Amazon S3)
- Mastermind group (Double Agent Marketing)
- Paid advertising
If you had to shut off any one of these items, you'd be in serious trouble, wouldn't you? So if you want to make "real" money online, create a paid site that people simply can't live without.
Add a forum or community in your site where people can interact -- but keep it alive (that's the secret)...
Bundle your site with software that shuts off remotely upon cancellation. Adobe is going this right now with their "Creative Cloud Suite." For $49/month you get the latest Adobe Photoshop, Illustrator, Fireworks, their audio editor, all of that -- and you'd probably pay that same price just to buy the software outright and keep it updated every year. But, you stop paying, and now you can't use Photoshop.
"Pain of Disconnect" Explained
Were you on the internet when "audio buttons" on sales letters were popular? Armand Morin had a service called Audio Generator. You place an audio button on your website, and can call a phone number, leave a message in their voicemail, and that's your audio message...
BUT!!! If you forget to pay your monthly bill, the audio messages changes to something like -- "This customer's service has been discontinued for non-payment. Add audio buttons to your site right now at AudioGenerator.com."
Now... with that pain of disconnect, you have an easy time getting people to stay in, and they'll reactivate if they have even more than a couple of audio buttons around the internet -- no one wants to hear that message!
And that's why we have this "remote activation" built into our WP Drip, Video Player, Webinar Optin, Backup Creator, Plugin Dashboard, WP Import, WP Notepad, and WP Kunaki plugins. We can put these plugins on a payment plan (probably not a monthly charge forever). We can offer a trial period -- as we've done with 99 cent trials in the past.
I don't mind if someone joins for 99 cents, or makes 4 out of 5 payments and then cancels, because they'll be shut off if they do! The plugin will no longer function.
Eugene Schwartz: Marketplace Cycles
Getting back on track. Marketplace cycles. A really smart copywriter named Eugene Schwartz had a couple of ideas about finding a demand and filling it. First of all... unless you're Coca-Cola and spend millions and millions on "branding" ... you can't "create" demand. It's much cheaper to find out what people are buying right now and sell that.
But... the marketplace has its ups and downs. (Articles are popular, then not, then webinars, etc.) It goes in four stages...
- "Novelty" stage: brand new course teaches a "simple" technique to lose 10 pounds (i.e. diet & exercise)
- "Enlargement" stage: competitors flood the market showing how to lose 50 pounds
- "Sophistication" stage: even more competitors show how to lose 100 pounds, from just 5 minutes a day, in your sleep, without changing your diet or any exercise whatsoever
- "Abandonment" stage: the marketplace is so fed up with complex solutions, and not knowing what to buy, that they lose interest
That is why you see these trends coming in style, getting too crowded, going out of style, then becoming popular again. That's why we sell multiple software products and have webinar training on different topics.
That's why if you're in the weight loss niche, you have one product based on Exercise. One product based on Diet. One weight loss product based on Mindset/Hypnosis/Goal Setting. One weight loss product based on Supplements. And now they can all sell year-round, although you'll cycle through what the marketplace is asking for right now.
Membership Sites!
Here's how I see marketplace cycles when it comes to recurring membership sites...
"Novelty" iteration: Drip content. Most marketers in your industry aren't using the "membership" aspect of their products so you create a site that drips out content over time, like 1 new video or interview per week with some assignments and tools in between.
Problem: you have to keep creating new "content" every month, and your customers have to wait to get it...
"Enlargement" iteration: Big box of crap. Now everyone is dripping out courses. You set things up so that when someone buys from you, they get that drip content, but are able to download a bunch of stuff when they first sign up. 10 hours of videos the first day. Keep putting out one new $97 product each month and say, you can either pay $97 for this one product, or get on this $97/month membership to get ALL my products at once.
Problem: when someone buys into your membership site, they're overwhelmed and have no way of consuming all that content before it's time to pay again... until they get frustrated and give up...
"Sophistication" iteration: Multi-tiered membership. Now you're saying, I want this site to be accessible to my low-ticket buyers, but I also want to make enough money to justify keeping the site open. I'll offer a "Silver" level for $17/month that contains all my products. The "Gold" level is $47/month and also contains a monthly live group Q&A webinar. Then the "Platinum" level might be $97/month and offer 1-on-1 coaching.
Problem: Can people easily tell the difference between each level? Is there an easy way to upgrade to a higher level? (Good news for you PayPal users: you can now edit the price your recurring members pay you every month... pretty cool!)
"Abandonment" iteration: Pain of disconnect model. We set our membership site at a fair price and bundle it with some software that'll shut off (WP Drip), or build a really useful tool right into the membership site (Make a Product or Newbie Crusher). Now it doesn't matter what we price the site at. How many payments we split this into. If we have a trial period or not. If they pay, they can use it, if not, they don't.
What's my point? Well, I see far too many people asking the wrong questions. What should I price my membership site at? Should I bill for a set number of payments or continue billing forever? Offer a trial period? How do I reduce refunds? How do I keep them paying?
This is backwards logic. Create a site, look at your competitors, and go with a price that "feels" right. There are some recurring sites like LinkedIn (job finder), eHarmony (dating service), or Angie's List (consumer reviews) where I don't "get" that monthly pricing model. I'm not going to pay a monthly fee just to find a local plumber in my area, I'll search Google. Someone might pay for LinkedIn for a month, then get a job, and cancel.
Lynda, GoToWebinar & Hulu
Can I tell you what I think is one of the coolest, most ridiculous recurring offers out there? Lynda.com. For $25/month, you get access to 1,427 different training courses on everything from Microsoft Word, to PHP programming, Apple software creation, video editing, audio editing, photo editing, any tutorial you'd need.
They don't worry about dripping content. It kind of is a "big box of crap" site, but even if you only took one course from them every month, you'd stay in.
GoToWebinar. You can run an unlimited number of webinar sessions in a given month, run free ones, charge for others, use them for meetings and coaching calls, run them for others -- if it costs you $99 per month, all you need to do is get $99.01 of value from it every month...
Hulu Plus. 7 dollars and 99 cents per month and I can watch many TV shows on demand, even several TV shows that were on-air yesterday.
I'll be honest with you. The first time I charged $200 for a product (I was 19 years old) I was terrified. The first time I charged $300 for a simple web page design (I was 17 years old) it was scary. But since then we've sold $297, $497 membership sites. $997 live webinar courses. $2,497 per person physical seminars -- and though it took a lot of marketing, follow-up, and course correction... even though it was "scary" to charge higher than $10, higher than $100, higher than $1000... we got over it...
How to Get People to Buy (Easily)...
Not because of "X number of videos" or "X number of hours" or "X number of pages" -- but because if they didn't pay the $2497, they'd lose $2497 in future profits by missing out on that training. Because if they refunded $2497 or didn't make all the payments, they'd lose $2497 in opportunity and lost profits.
Pleasure vs. pain. People buy access to your membership site because it's more painful not to have access and more pleasurable to get results from your training. The value has outweighed the cost of your course! Then, there's more pleasure (value) that comes from making those recurring payments than there is pain (cost) so they keep paying, and they stay out of the refund zone.
Create a tool and bundle it with training course that people will get much more than $2,000 of value from. Price it at $100 or higher. Cut it up into payments. Offer a trial period on it. Market the crap out of it (joint ventures, affiliates, pitch webinars) and create about 4 hot sellers so you'll be diversified enough to ride out the marketplace cycles in your niche.
Easy question: what "could" you add to your membership site (whether you have one or not) to give people the pain of disconnect if they refund or cancel? What are your favorite recurring membership sites and what pain of disconnect exists there to keep you in? Please let me know in a comment below, if comments are still open.
Productivity Booster: Decide to Have Fun Doing It & Enjoy Taking Any Action
It's funny, every time I ask my subscribers questions like: "Where are you stuck right now?" "How could things be better?" "If I could wave a magic wand and fix one thing about you to improve your live, what would it be?"
A very very very small percentage of people tell me things like: I need to improve this conversion rate by 1%... or I need to finish this product...
Most of the people who respond to me tell me they have a deeper problem: lack of focus, not being organized, time management, overwhelm, lack of creativity, or lack of productivity...
Why You Are Where You Are
The good news is these problems are easy to solve. Then why doesn't every one solve them? A few reasons...
First, it takes a lot of existing time and energy to break your existing habits. You'll actually put more work and effort into staying the way you are, even if it's "easier" to act a different way -- more on that in a minute.
Second, it's even easier to regress into your previous self. Think about "that one time" you took a morning run, "that one time" you went to the gym after a New Year's Resolution and then never went back, "that one time" you paid for advertising? Being a productive person is a continuous process, not a one time event!
Third, you self-sabotage yourself every step of the way. Don't feel bad, we all do it. I can't go drive to that place because I can't find my phone. I can't lift weights at the gym because I brought the wrong color shorts. I'm going to cut my run short because the battery in my iPod died. I can't run a webinar because that would mean I actually FINISHED something!
Are we agreed then? We all have a focus/productivity problem, we need to make a PERMANENT change and in a way "outsmart" ourselves to be better... BUT at the same time, we can't "just snap out of it" or "force ourselves to do it" because we won't repeat the process. Here's what you need to do instead...
How to Change Your Own Mind
Let me ask you something, do you enjoy every day going to the dentist, mowing the lawn, and doing the dishes? PROBABLY NOT!
I ask because this last week, I visited a dentist for the first time in 8 years. Don't worry, nothing was hurting, and it turns out I had no cavities. Why did I go? Because it was the right thing to do.
I thought to myself, if they find anything wrong... the damage has already been done, at least they caught it before it got any worse, I can stop worrying about it and I'm better than most people because I'm going to have a good attitude about thing this easy step.
This month, I also fired my landscaper and hired a new one. I've been meaning to get rid of this guy for a while. He stopped pulling the weeds, let the bushes grow into the walkways, began mowing the grass very unevenly, and somehow managed to break most of the sprinklers with his lawnmower.
It's something I've been meaning to do for a while... until one day, I looked out at that misshapen brown lawn and thought, I'm embarrassed to live here. One phone call, hi I'd like to terminate service, do I owe you anything, thanks bye... a second phone call, are you taking on new customers, here's the services I need, what day can you do it, here's my payment information, done.
There are two ways of looking at that. One way, "I have to get rid of this stupid idiot who can't mow my lawn." "Why does my yard suck so much." "I have to make these stupid phone calls." "I have to shell out even more money."
Or, how about this? Everything's been running on autopilot for a while, but it's no longer working out. The landscaper has other business, he has no problem with being fired. Things are a little bit broken, but I'll make two quick phone calls to fix it. And imagine how neat, clean, crisp, trimmed and green the yard will look once this new guy comes in and fixes things.
How This Affects You
You know that optin page you just can't get yourself to finish installing? That Kindle book you can't finish writing? Autoresponder broadcast email you can't seem to write and send?
Here's what WON'Tget you to do it:
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Here's what WILLget you to do it:
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And if you still doubt me... have you ever found yourself cleaning your apartment because you had an important term paper due? Because one was more "fun" and pleasurable than the other.
Have you ever washed your car or cleaned the dishes because you were delaying making some important phone call? Exactly.
Look... you can let this behavior guide you in one of two ways: self sabotage & procrastination (feeling that your unimportant tasks are more "fun" than the important ones)...
Or, focused action & productivity. First figure out what important task you need to do, then justify with it logic. And finally rationalize the following things:
- How taking action on that task will give you more pleasure than pain
- How NOT taking that action will give you more pain than pleasure
- How to enjoy taking that simple action, and have fun doing it, so you'll do it now, you'll do it quickly, and you'll do it over and over again
Question: What's something you've been delaying that you know you should be doing? It's ok if it's something simple, please don't include details if you are too embarrassed ... and what would get you to do it right away?
Instant Focus: Get One Productive Hour (on Command) and Finish Every Task You’ve Been Putting Off
What if there was an easy way you could not only...
- Improve your presentation, speaking, and product creation skills?
- Create more free content, get yourself more free traffic and figure out what your audience wants?
- Get in the habit of completing all your tasks in one day?
But at the same time, actually knocked out the most important tasks in your life -- even the ones you might have been putting off?
This is a technique I've been using for at least 5 years. It's really weird (but easy) to do, and it it's something I use every time I keep procrastinating on a task I want to do, I choose to do, but just can't "bring myself to do..."
- I resize my screen small enough to only have one window open (usually 1024x600)
- I close any distracting windows including Gmail, Twitter, or Facebook
- I RECORD THE SCREEN using Camtasia Recorder (you can use Screencast-O-Matic for free), narrate, and "tutorialize" the task that I've been delaying
- I upload that video recording to YouTube with a linkback to my site to get some extra traffic
For example, today I wanted to publish my book to Amazon CreateSpace. But there are many forms to fill out and lots of tweaking involved.
I had to get it done. I didn't want or need to get it perfect, it just had to be submitted!
And here's me fumbling around on Amazon CreateSpace, submitting my first print book:
I call this the "Camtasia Babysitter" -- because you're recording the screen, it keeps you from pausing or getting distracted by other windows or alerts.
What's one task you could perform, that you know you "should" do, that you "want" to do and even "choose" to do... but now you can record the screen to make sure you finish it?
Overcome Your Limiting Beliefs, Fail Forward & Multiply Your Productivity by Hitting the Reset Button on Your Attitude
I want to help you get more out of the training courses you buy, the products you create, and the things you do every day...
And I would say the #1 ongoing problem that I have (I keep it under control but I'm very mindful of this problem), and that other marketers I come across with have, is the thing called...
LIMITING BELIEFS!
It's because of "limiting beliefs" that you stop your car at a red light: you believe that if you run that light, you might get killed, kill someone, or at least get an expensive ticket from a traffic camera. You don't commit murder, you don't steal or hurt others for thousands of reasons.
BUT having limiting beliefs in the wrong place means you don't always achieve your peak potential, you hold yourself back, and you don't get what you want or deserve.
Anchoring, Conflict, Sabotage
It's a way more serious issue than you've been led to believe. Here's how it happens:
Step #1: Your "bad behavior" (procrastinating, not finishing what you start, not making progress) gets anchored. How?
When you hang around the wrong people, their own destructive behavior rubs off on you. Haven't you ever dealt with a friend, or maybe a family member, who always seemed to be miserable? Who seemed to complain about everything? Complaining about the world made that person feel smart and relevant, and bringing others down to their level made them feel significant.
I don't want to get too personal, but during my teenage years and early twenties I have dealt with people who (unknowingly) punished me for success and rewarded me for failure. This is exactly why that saying "your income is the average income of your 5 closest friends" exists.
Step #2: Now, you start to experience "inner conflict" -- the nerdy term for this is cognitive dissonance. This is where you hold multiple beliefs that contradict each other. The easy one for most of us to point out is…
"I want to make lots of money, but I also feel like making lots of money is a bad thing"
Step #3: And the result of that is "self sabotage" -- some people label this as driving with one foot on the gas and one foot on the brake.
You create a product, setup a website, send emails, pay for traffic, begin a launch sequence… but when it comes time to make some sales… you drop it and you've moved onto the next thing.
You launch a brand new live class, and at the last second when it's time to open the doors, you chicken out and price it at $17 dollars instead of $997 or higher… worrying about being yelled at, people refunding, or not delivering on your claims… when in fact, none of that has happened yet!
If I wanted to, I could tell you stories about refunds I received on my birthday, on the day I quit my job, on Christmas morning BUT I choose not to worry about 1% of returned DIGITAL sales -- it's just as silly as not getting a cat because it will die in 20 years, not getting married because you might get divorced, not having a kid because it might grow up to hate you, not going to school because you might flunk out, not taking a job because you might get fired from it, not buying a house because someone might break into it, not buying a new car because someone might steal it!
Let's break down the three types of limiting beliefs: hopelessness (global beliefs), helplessness (personal beliefs), and worthlessness (future beliefs)…
Limiting Belief #1:
"Hopelessness"
This is where authority figures tell you something is impossible. Growing up it might have been a parent or mentor, nowadays it might be the news or a friend.
I like to keep in touch with my subscribers and every now and then I hear the excuse that "no one is making money during this economic downtime" (which I read from my iPhone, sitting in my Ford Mustang, in line at a Del Taco drive thru, surrounded by brand new cars). I hear that "internet marketing doesn't work" and yet everyone is buying more books, movies, plane tickets, and music online than ever before.
It makes it very tempting, easy and REWARDING to not take any action! There's no point in me learning, doing, or perfecting my internet business because it's all a big lie, right?
Limiting Belief #2:
"Helplessness"
This is where you might see that something is possible, but it's just not something you can do. During my early years in college, I had a middle-aged mentor from England who kept telling me about his $1,000 and $2,000 days… almost every day.
He kept giving me these numbers, and I was happy for him, but it made me think why I wasn't making that kind of money at the time. Then I'd try to justify it in any way possible!
Once again, a less than 1% refund rate but I've had refunds for the same product because it was "too complicated" for one person, and "too simple" for another. One person refunded "WordPress Drip" because they didn't realize it a WordPress plugin, "Newbie Crusher" because they didn't know it was for newbies, and "PHP Start Pack" because they didn't know it was for PHP. These are very rare events, but I find them very funny!
In reality, if you're looking for a "cop out" reason to not take action… you'll find it.
Here's the thing. If you take anyone's course and have the "wrong" attitude going in, you're never going to get the results you want. I remember in an earlier stage in my life, if I'd read an article or a book, and if I didn't already know or agree with what was said, I thought it was a waste of time! How silly. Likewise, in a different stage of my life, if I wasn't blown away by tons and tons of new material, I'd think the product was a waste of time.
One Piece of Information...
But now, if I attend an offline event, join a membership, or even attend a webinar or teleseminar… and even if it's a bad one… if I can get one takeaway piece of information, it's worthwhile.
People with the "helpless" limiting belief tend to take some action, but there's no follow through. I can't tell you how many students we've had who came to us with the "same" story of spending 40 thousand, 60 thousand, 100 thousand dollars on other peoples' courses. And in a couple weeks we got them to setup their business and many times make their first sale. And then, they're gone… dropped off the face of the earth and I never hear from these people again because their limiting beliefs kept them from actually making some money online.
Limiting Belief #3:
"Worthlessness"
You might not believe you deserve to make a million dollars, or $10,000 a month, or to pay off your house, whether you admit it or not OR whether you even realize it or not.
They might have launched a product or two, and earned $1000 or $5000, but kept quiet about the results, didn't repeat the process, and didn't improve. These are the people who tell themselves they're "happy" making $500 a month online while still working at their day job that they hate, because it's easier.
They won't re-market an old product to their existing list of subscribers because some of them already own it. They worry about which blog theme to install this week, what's the best time of day to email, and what to price their product… when none of these things matter! Taking action and following through does.
Maybe I'm talking about you and you don't even realize it! I don't know. But I do know that if someone came to you and asked what your plan is to make $10k this month, or $100k this month (or whatever your next milestone is) and you're instantly angry, frustrated, and self-defeating… you've got a serious problem and you can either let it own you, or you can get it out of the way and move past it.
Now, how do you overcome your limiting beliefs and achieve your peak potential?
Solution #1:
"Ask Better Empowering Questions"
The first thing I want you to do is be very aware of the words you use over and over to describe yourself as a person, where you are in life, others around you, and how you deal with adversity.
Here's what I mean. If you're the kind of person who constantly asks themselves, "Why does this always happen to me?" Or, "Why am I such a screw up?" Or, "Why is everyone out to get me?" Then you're setting yourself up for failure.
On the other hand, if you ask yourself…
- What are at least three things that will make me feel better today?
- What am I excited about today?
- How can I learn from this problem?
- What isn't perfect yet and how can I move at least one step in that direction?
- How can I enjoy the things I'm going to do today?
- What parts of my life do I enjoy the most and how do those things make me a better person?
- What will I lose (or miss out on) if I don't take action right now?
- What is the next step I need to take today?
- What's one thing I was going to do later, but will instead do right now?
Tony Robbins made this "empowering question" technique famous although I was using this before I'd heard of Robbins. I actually learned this from a course about "how to write a bestselling book" a decade ago which told me to phrase book chapter titles as questions. The truth is, when a question is asked, your subconscious has to answer it, whether you realize it or not… so why not apply it to real life instead of just writing?
Garbage in, garbage out! Ask negative questions and you get negative answers. Ask BETTER questions and you'll get better answers.
Solution #2:
"Model Successful People"
Now that you've asked yourself better questions, or even if you're having trouble thinking of better questions, use your imagination to have someone ask it for you.
- What would Will Smith think about your current problem and how to fix it?
- If Michelle Obama launched a membership site and it didn't make a bunch of sales right away, what her next step be?
- How about George Clooney, Betty White, Michael J. Fox, Sandra Bullock? Would they think twice about mailing their list, contacting a joint venture partner, or setting up a new landing page?
Armand Morin calls this "Success Leaves Traces", Christians call this, "What Would Jesus Do" and NLP calls this "Modeling." It means, find a mentor who is where you want to be, look at what they do, find out what they did to get there, and follow their system. Tom Cruise wouldn't be afraid of running a 1-hour webinar, so why are you?
Solution #3:
"Just Do It"
This sounds like the cheesiest statement ever, but as soon as you stop "trying" to market your product and just market your product, you'll actually make sales.
Stop thinking about it so much and just "fail forward." Steve Jobs never intended to make movies, but after being kicked out of Apple, losing half his life savings on NeXT, and losing even more money on Pixar, he finally stumbled on creating movies -- $7 billion from 12 movies.
There's no way I would have begun putting out copywriting products, selling web templates, webinar classes, or even WordPress plugins if I hadn't "failed" through a bunch of mediocre launches for PHP products.
Solution #4:
"Have a Goal and Put a Value on Your Outcome"
Every month where I've set a clear goal about how many sales of a specific product I want to make, or how much money I want to make that month, I've made more money. Funny how that works.
Can I tell you something else? Within a 1 year period, I went from being single, with a day job, "stuck" at the 10K per month range, to attending my first few internet marketing seminars, buying my dream car in cash at age 22, buying my first home at age 23, getting a long-term girlfriend (who I'm now living with 5 years later), and having several months with over $30,000 in income. I quit my day job permanently a few months after that.
Why did all this happen? I wrote down all the things I wanted to have. (This is what books like "Think and Grow Rich" are all about.) Next, I figured out what it would take to make those things happen… making more deals, launching more products, marketing more aggressively to my list, getting more traffic, building a bigger list, charging more money, writing better sales copy, the usual stuff!
Now that I knew what my goal was, and what actions I needed to take to achieve those goals, I could compare the pleasure versus the pain. Pain being time, effort, possibility of failure, moving out of my comfort zone, social awkwardness, putting myself out there. And pleasure being money, happiness, a relationship, comfort, security, peace of mind… all that good stuff.
And now I was aligned just right… moving AWAY from the pain and TOWARDS the pleasure, instead of self-sabotage.
Solution #5:
"Objection-Based Thinking"
Think in terms of small roadblocks (and little objections) instead of impassive barriers. The reason you don't have what you want, and the reason why you're not taking the actions you should, a real reason or just an excuse?
If there was just one thing holding you back from choosing your niche, what would it be? What about what's holding you back from creating a membership site? Is it something as simple as not knowing what software? Let's say you could only choose one thing.
I know I just threw a lot at you, but I think it's going to help. Tell me below, what's your current limiting belief and how is it holding you back? Or, what's a limiting belief you used to have and how did you overcome it? Please tell me below right now.
Scientific Advertising: Find Out Where the “Problem” Area Is (and Claim the Profits You’ve Been Missing All Along)
Here is what you need to make the "most" amount of money online...
1. An offer with a $1 EPC (Earnings Per Click or visitor value) -- for example, a $47 product that converts at 2% so that "on average" you make $1.00 every time someone lands on your web page
2. A responsive subscriber list with a 2% clickthrough rate -- this means when you send out an email, 2% of all your subscribers click over to your web page. If you have a 1000 person list, expect 20 clicks per day from those subscribers
3. An upsell offer (a 2nd product to buy immediately after they join) set at roughly double the frontend product price with a 33% take rate -- meaning if you make 10 sales at $47, 3 out of those 10 people will buy the additional product at $97
Adding this upsell increases your EPC from $1 to $1.66. 20 clicks per day = $33.20/day = about $1000 per month from a list of 1000.
What Does This All Mean?
1. You need to place Google Analytics on your web page to find out how well it's converting... is your frontend at $1 EPC yet? If you have a $97 product there, does it convert at 1%? Does your $47 product convert at 2%? Does your $17 product convert at 6%?
If not, setup Google Website Optimizer and run an A/B split test to increase your conversions.
2. You need to track your links either using your autoresponder's built in tracking (which is what I do) or use Linktrackr... you NEED to know how many clicks a typical email gets you.
If you're getting lower than a 2% clickthrough rate then you need to either increase your email deliverability, send more emails or improve your email marketing.
3. If you don't have an upsell yet, add that offer to your download page and track that using a separate Google Analytics campaign as well -- and even split test two different upsells using Google Website Optimizer until you get it to 33%.
If you don't have a list, if you're not promoting to that list and you're not earning $1 per subscriber per month from that list, then you're doing something wrong.
Now Here's Something Cool...
Let's say you had a subscriber list of 10,000 subscribers -- or were able to get 10 affiliates to promote who each had a 1,000 subscriber list. In any case, you have access to 10,000 people to tell about this webinar.
10,000 subscribers and you want 250 attendees to show up live on a webinar. (By the way, present a webinar the correct way and you can hit $10-$20 Earnings per Attendee on a webinar but that's another story.) Now I can work backwards and figure out how big of a list you'd need...
I know that when it comes to a webinar, I get 50% of all visitors to optin and 33% to show up live. That number never changes, even when I ask other people for their numbers.
- 10,000 subscribers means an email gets 200 clicks per email
- 250 live attendees means 750 people need to register
- 750 people registered means I need to send 1500 clicks
- You'll need to hit those 10,000 subscribers 8 times before the webinar -- easy to do with a few quick update spread out along 5 days
Lance and I go through a very similar thought process every time we plan a new class, offer, or promotion. You basically need to ask yourself these questions:
1. What's the minimum amount of money I'd be happy with in the next 30 days?
2. Based on your subscribers (if you have a list of your own, great -- if not you'll need affiliates) what price point will they buy at? Now you know how many copies you need to sell
3. Assuming $1 per click with no upsell and $2 per click with an upsell, how you know how many clicks you need
4. Now that you know the required number of clicks, you know how many people need to see your offer to click and buy
That Might Be a Little Too Much Math For Now,
But The Point Is...
If you setup your sales letter and didn't make sales, was it because no one saw your web page? That means you need a bigger list and affiliates. If you see 100 clicks coming in every day and you're not making 1-2 sales a day, then you need to convert better! Add a split test and a follow sequence. It doesn't have to be complicated.
I guess what I'm trying to say is, break down the numbers so you can improve. Break them down so that if everything doesn't go "perfectly" ... it's not your fault, there's just one little thing you need to improve.
Does that make sense? What are your thoughts?
Is It Evil to Have an Upsell?
You know what an upsell is, right? You buy thing #1 from me, I offer you thing #2 that's related but NOT required for thing #1 to work...
Lance and I released our "Backup Creator" WordPress plugin 6 months ago -- click a button, it backs up WordPress. Click a different button, it restores WordPress somewhere else... and it's now protecting over 20,000 WordPress sites!
- Some people bought "Backup Creator" for $7, some for $17, $27, $37, and $47
- We promised 1 years of bug fixes and "updates" but not "upgrades" (new features) -- important difference
- We recently released a "Backup Creator Ultimate" version that includes auto backup, FTP backup, FTP restore, and a few other things
- Anyone who buys today for $47 doesn't have a choice between the old "Backup Creator" and "Backup Creator Ultimate" -- they get Ultimate
- Anyone who already paid $47 for "Backup Creator" gets Ultimate for free
- Anyone who already paid $37 upgrades to Ultimate for $10, anyone who paid $27 can upgrade for $20, etc.
Most of our customers were thrilled that we released a new version with new features. Only a couple of people had complaints.
I want to share those few complaints with you and put this out in the open just to make sure we are "doing the right thing!"
Here's what's been said:
- "If I upgrade now for $40, and pay $47 total, I lose my $7 early bird discount. I'd be no better off than anyone else"
- "Many of us who Beta Tested your software spent quite a bit of time chasing down problems and reinstalling updates on all our blogs. I think you now have a wonderful product and will make a lot of money. I would suggest you reward all those who helped you get there."
- "I have been getting all these emails telling me how great the update to back up creator was going to be when the only update was that you wanted more money from us........... Sorry guys IMHO you blew this"
Those are actual unedited quotations. I thought long and hard about airing this kind of "dirty laundry" in public but I really want to know what YOU think.
I'm honestly not upset, or bitter in ANY way... just asking you personally, did we do the right thing releasing a new version, or should we have stuck to our "original" version that only backed up and restored, and did nothing else? Please post your response below...
Edit: From now on we will be sure to be 100% clear with the updates policy, and if we do offer an upgrade path for our software in the future, we will make it a "flat rate" or find some way to make sure those early birds keep their early bird discount. Thanks again for that discussion!
Remote Desktop: Biggest Time Saver of 2012 (Access Your Files from Anywhere)
Can I tell you how to get your own personal assistant, 100% for free?
The "secret" is installing remote desktop software on your computer -- I have been using it for well over a decade and I hope you have too.
Ok, it isn't a "real" assistant, but this is a way you can remotely see your screen, click around, and even use the keyboard as if you were right there at the computer. In fact, if someone happens to be home looking at your computer screen, it looks like it's possessed, because you're controlling it! Here's where it really came in handy...
The other day I needed to start (and present) on a webinar, and I was a 30 minute drive from home. At present there is no easy way to present a webinar from a mobile device using GoToWebinar. But you know what I did instead?
- I had a program called "LogMeIn" (free) installed on my home computer
- I used the "LogMeIn" app ($30) on my iPhone to remotely login, and start the webinar from that computer
- I switched the "audio mode" on that webinar from presenting on the microphone, to calling in via telephone
- I called into that number on my phone, and spoke into the phone while presenting the webinar and viewing questions
I have been using remote desktop technology for well over a decade (I used to use "pcAnywhere" in high school and college) and what I like about LogMeIn is that you can connect via your iPhone, iPad, Windows PC or Mac.
Anytime you need to...
- Get access to that file or spreadsheet you have been working on
- Check PayPal stats without tripping any red flags on your account (even overseas)
- Process video files, start webinars
- Even leave a document open so I can just switch to it
Because of this app, I don't have to worry about having "that one file uploaded" before I leave, or even carry my laptop along on most trips. As long as I have a 3G or Wifi connection, I know I can use my computer.
I would even go as far as to say that "remote desktop" software is my favorite app of 2012 and probably my biggest time saver to-date.
Question: Do you use remote desktop software on your computer? Why or why not?
Just Upload It: The Real Secret to Jumping Through Hoops & Getting All Your Micro-Tasks Done
I can't begin to calculate how much money I lost for years just because I didn't put a single optin page online.
Email Optin Page
Simple "piece of paper" web page, headline describing what my free gift was, three bullet points going into very QUICK detail of each one, call to action telling people to fill in the form below, and an email optin web form.
Set it to redirect to a page offering a free gift. Easy way to offer a free gift? Go to EzineArticles, search your niche, grab 3 articles that look good, copy them out leaving names and resource boxes intact, add the link to your website. Paste into Microsoft Word and save as a PDF file.
- Do you have articles or blog posts of your own? Even better. Put 3 of your own articles into that PDF.
- Do you already have an information product? Pull out one of the bonuses or one chapter and that's your free gift.
- Do you run free 1-hour pitch webinars? Take your most recent one and put the video behind that optin page.
I don't know why, but I used to think it was "a lot of work" setting up a simple optin page using this exact process. It's not work! You're sitting in a chair, not even really thinking too much, taking 5 minutes on this total.
Webinar Optin Page
For some reason I fell into the same pattern when it came to running webinars. You might have noticed that early on, many of our webinars had a "fancy" optin page. Meaning, when you signed up for one of our webinars, it wasn't the usual ugly GoToWebinar screen.
It used our template. We could embed an autoplay audio or video on the signup form. Even auto-signup any of our subscribers with one click. (This is all possible using our "Webinar Optin" plugin.)
But you know what happened for years? I was lazy. I right click and copied the webinar link and sent it to my list that way. I still do many times.
Login to GoToWebinar, find upcoming webinar, right click webinar link and "Copy Link Location" ... go to template, paste in webinar link, change headline and bullet points... save and email. Once again, 5 minutes tops.
Affiliate Optin Page
Here's a technique Lance and I have been using for years. An affiliate wants to promote us, we setup an optin page just for them, once again using Webinar Optin. We setup an optin page just for the affiliate, which tags any subscribers they send into our affiliate program.We setup a page for them such as www.example.com/lance. The page registers that subscriber to our pre-sell list for that product, and registers them for the webinar.
I record the webinar as we run it, where we have some teaching and pitch the offer at the end. I save and produce the recording in Camtasia, and throw it online behind the optin page. That affiliate can still send traffic, get tagged, show people the replay, and there's now a button under the replay for people to buy.
Why did I used to think this was "a lot of work?" And it's all possible using ONE simple piece of free software...
The Secret: EditPlus
I've used the same text editor for over 12 years now and it's called EditPlus. I started using it back in high school when I became tired of... downloading a file from my web server, editing that file, then uploading it back up and checking to see what changes had occured on the website.
EditPlus has a built-in FTP client. Which means you can login to FTP and access your files right within the program, open a file, edit it, hit the save button... and it "magically" saves it without you having to do any extra uploading and downloading.
Here's where it saves me tons of time setting up optin pages, webinar pages, and affiliate pages. I just find one of my optin pages laying around, open it in EditPlus... and just re-save the template with the new changes in the new location.
What It All Means
The next time you're putting off setting up an optin page, signing up to an affiliate system like Clickbank, throwing some solo ads onto an "affiliate toolbox" page for your affiliates, heck, even sending out a quick email to your list... just ask yourself, why? It's won't even take 5 minutes.
And if you just re-use the last template you used, and use EditPlus to quickly open and re-save... you can do it even faster.
Here's something else to think about: If you really can't bring yourself to do it, could you record your screen using Camtasia Recorder and record yourself doing it, so that you HAVE to do it?
And what about this: Could you find a way to provide this as a service, and get paid to setup an optin page? Get paid to setup an affiliate program? Get paid to setup a 1-click webinar optin page... for people who don't want to do it?
