438: Be of Service and Value to Others: How to Network, Build Loyalty, Develop Relationships, and Express Gratitude with Meredith Bell

Meredith Bell has been an entrepreneur since 1982, and she's an expert in helping companies develop the people side of their business. Meredith is co-founder and President of Performance Support Systems, a global software company based in Virginia. Their products are used by leadership coaches and consultants as well as internal learning and development professionals to help managers become more effective leaders.

One of Meredith strengths is building strong relationships. She and her business partners have worked together for 25 years, and many of their clients and resellers have done business with them for 20 years. She understands what’s required to build the loyalty and commitment that lead to repeat business and referrals, and we talk today about how to help others, follow up, and actively listen to make sales easy again.

Quotes:                                                                                                                                   

“The more I give, the more comes back to me.” – Meredith Bell

“Most people don't have enough others in their lives who show a genuine interest in who they are, what they're doing, and what's important to them.” – Meredith Bell

“When your attitude is focused on serving and being helpful, it makes a huge difference in the response you get.” – Meredith Bell

Takeaways:

02:29 Effective leadership hinges on clear communication, active listening, and genuine appreciation of team members.

11:07 Reaching out to authors, experts, or professionals can create unexpected opportunities through genuine curiosity and support.

17:51 Building strong relationships requires a mindset of serving others and finding ways to help them without expecting immediate returns.

24:57 Most people lack meaningful connections, so showing authentic interest in someone's work can create lasting professional relationships.

27:13 Expressing gratitude and providing small, thoughtful gestures can significantly impact professional interactions.

Resources

Podcast: Play in new window | Download (Duration: 34:23 — 78.7MB) | Embed

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Filed in: Archive 2: 2017 • Interview • Podcast

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