Archive for May, 2008
Is Your Photo on Every Sales Letter?
Earlier this week I realized I had been doing something very stupid... leaving my photo OFF of my sales letter!
Seriously, you already go to the trouble of adding your photo to Facebook and MySpace...
Why Aren't You Doing the Same Thing on Your Sales Letter?
I noticed this when I attended my first internet marketing luncheon. It was just a warrior lunchtime get together in New Jersey (I flew down from California to New York City for the weekend just to attend).
Immediately I recognized Mike Ambrosio and said hello to him... because his photo is on all of his sales letters! I also recognized Mike Merz, and of course when Mike Filsaime showed up, he was surrounded by so many groupies, no one could go talk to him. (So many Mikes.)
So... I knew who three people were, but the other 50-ish people were total strangers.
At the Warrior Event in Austin this April: I recognized Willie Crawford (his picture is EVERYWHERE) and Dr. Ron Capps the NicheProf, Marlon Sanders and Jason Fladlien... but again, that was about it!
Even some of the speakers were people I'd heard of... I'd read their sites, responded to them in forums, but didn't recognize them.
For that reason, I went through all of my sales letters this week and added my kisser to them.
On some sales letters I was able to do an "align=right" and place it to the right of the text, but sometimes I just gave up, centered that image, and placed it below my signature line at the bottom of the page.
Can You Please Do the Same on Your Sales Letter?
I'm not saying adding your photo will get you recognized instantly at real-world seminars. At the very least it will remind your potential customers reading that sales letter, that you're a real person.
You don't have to be wearing a suit or a hawaiian shirt... any picture will do.
- If it's a family photo, crop the image so it only shows you -- that way your kids aren't appearing on your sales letter.
- If you look like crap, crop the image even more so it only shows your head.
- If you think you're ugly, resize the photo of you down to 100x100 pixels.
- If you don't even have a digital camera, find a friend with a camera phone.
You have every reason to post your photo on a sales letter. Stop procrastinating and just do it.
Please comment below and tell me when you finally realized you needed to have your photo on your sales letters.
If you don't have your photo on there yet, add your photo to your sales page and post the URL here for all of us to look at.
Clickbank Allows You to Sell Physical Products
The other day I was on Clickbank requesting a price increase for my account. (So I can charge more for products.) Guess what? I discovered how you can sell physical products with Clickbank!
As you might know, Clickbank is a payment processor that you can use to handle payments. As far as I am concerned, PayPal is #1 and Clickbank #2. With PayPal you get paid instantly, but with Clickbank, you have access to 100,000+ affiliates to promote your stuff.
Clickbank handles all the affiliate payments and everything, and heck -- they even added support for recurring billing this year (membership sites) and an IPN so you can integrate it with a script.
The only problem? Clickbank only wants you to sell digital products. This is because they have a pretty buyer-centric refund policy and don't want to be like PayPal where it is a big issue to get the physical product back.
So with Clickbank you can have a membership site with affiliates, but no physical product delivery -- like Jim Edwards did with The Net Reporter. ($77 per month and in addition to access to the membership site, he mailed you a physical DVD video every month.)
Here's the loophole for selling physical products with Clickbank... I noticed the following in Clickbank's terms of service:
You may also offer shipped delivery of printed media (books, CD's, and DVD's) as a courtesy to qualified customers (e.g., US and Canada only), provided the shipped media is clearly complementary and not essential to the operation of the originally downloaded digital product.
After having a Clickbank account for 6 years, I never noticed that. What you have to do is provide your members with a hybrid delivery. (Coined by John Reese.) When someone buys this physical product from you, provide 100% of the content in downloadable form -- for instant gratification -- then ship the physical materials as bonuses, for added value.
That's what you should be doing with physical products in the first place and that's what I recommended to Steven Schwartzman when he was disappointed about the Five Minute Articles WSO. Sales picked up after he added the hybrid product delivery.
I am really resisting the push into physical products. I am looking at a gigantic map of how my upsells connect to one another (drawn in Visio). There are about 60 products in that map... not all of them are connected.
I showed that map to Steven Schwartzman and this is what he had to say:
In regards to the image...WOW!!!!!!!!!!!!
I have nothing else to say about that except wow. It's amazing to see how many products you have when it's displayed like that. You can create a course on making those maps.
I recently recorded 4.5 hours of Camtasia PowerPoints for Software Secrets Exposed. This means now, not only do I offer the book, I also offer six 45 minute videos and six audio CDs.
The audio CDs are just the audio from the videos but it means you can burn them and listen to them in your car or whatever.
Should I have released this as a physical product?
- Maybe set the price low at $17 just for the PDF.
- They click to order, and have the chance to get just the audios at $37.
- They click to order, and have the chance to get the audios plus the videos for $47.
- They click to order, and have the chance to get the package for $97 as a set of 3 DVDs plus 6 audio CDs mailed to them.
There are some really good fulfillment services like SwiftCD where all the shipping info is grabbed from PayPal, but yet another drawback is getting my customers on my follow-up list as well for updates.
Could you please comment below and let me know if I should have released this update as a physical product? Have you yourself released a physical product?
Is it even worth the hassle dealing with the shipping problems and refunds... especially since with Clickbank, you can't get those physical items back?