553: Chat Bot Nation: Have More Effective Customer Conversations, Increase Engagement and Build a Cutting Edge Sales Funnel with Peter Lisoskie

Peter Lisoskie is an accomplished Senior Executive and Innovator with more than 30 years of success across high-tech and product development. He holds 12 patents. Mr. Lisoskie has held leadership positions at companies as Division Manager for Hewlett Packard, VeriFone, and Nike he helped develop over 100 new products. While at Nike, he led the division in the development of one of the first Virtual Reality glasses in the world. Peter's industry experience includes bioscience, biomedical, consumer products, computer hardware, and test and measurement industries.

Peter currently runs inViral Business Incubator and is CEO of BOT//NATION, innovating a new technology called Active Attention Design (A2D™). His software and data science teams are developing AutoIntelligent Bots™ utilizing artificial intelligence, neuroscience, Webview technology, databases, progressive web applications, predictive modeling, blockchain, and microservices.

Quotes:                                                                                                                                   

“I don't care what business you are, it's always about the person. The business that has the data has the power.” – Peter Lisoskie

“We got a platform shift coming, and now we're moving into messaging as the new platform. Conversation is the new currency.” - Peter Lisoskie

“What I have learned over the years from doing tests, studies, and research is that in your brain, people are identifying with characters as if they are real, even though they know they're not, and that's very powerful.” - Peter Lisoskie

Takeaways:

01:41 Chat bots are evolving from simple guided conversations to intelligent platforms that can provide personalized, interactive customer experiences.

10:07 Adding personality to chat bots makes them more relatable and increases user interaction.

22:16 Artificial intelligence in chat bots can significantly reduce customer service costs and improve user engagement.

30:31 Progressive Web Apps offer businesses more control and flexibility compared to platform-dependent messaging systems.

35:22 Data science and AI can predict customer sentiment and behavior, transforming sales and marketing strategies.

Visit Chat Bot Nation: Captivate Your Audience Using Interactive Conversational Chatbot Experiences

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Filed in: Archive 3: 2018-2020 • Interview • Podcast