Recent Updates
Remove Chipmunks from Camtasia Videos
Eugene Humbert, cool guy that he is, sent me an e-mail the other day letting me know that my Camtasia videos were producing weird "chipmunk" sounds.
This only happens with recent (version 9) versions of the Adobe Flash player. There's an easy solution:
Download the Camtasia Audio Bug Fix.
(The zip file is located at the bottom of that page.)
TechSmith solved this in Camtasia 5.02.... but I still use Camtasia 4 because I want my videos to look the same. By the way, this is ADOBE's fault and not Camtasia's.
The cool thing about this tool is, you can drag a whole FOLDER containing your SWF files, and the tool will find the SWF files even if they are buried deep inside other folders.
Last night, I de-chipmunked 14 video products. It didn't take that long at all because I used the above method.If you want the technical explanation of why this had to be done, Flash 9 can't properly play MP3 in SWF files that is encoded at a non-standard bitrate (it only understands bitrates that are a multiple of 11.025 Hz). The audio fixer quickly re-encodes the MP3 audio stream in your Flash file.
Why was all this extra work for me a good thing? It enabled me to finish adding affiliate programs to ALL my infoproducts.
All my products now have the affiliate subdomain trick built-in, as well as solo ads, an affiliate page for quick copy and pasting, and a call-to-action in the final chapter explaining to readers how to join the affiliate program for the product.
Heck, I've even JV Plus enabled all those products on this blog.
Before I encountered this chipmunk emergency, I was lazily working away, putting up maybe 3 or 4 affiliate pages per day. That was a task that I told myself I'd finish FIRST before anything else. So, I had to hurry up and finish all the solo ads before I could begin de-chipmunking.
I whipped out Microsoft Excel, copy and pasted all the product links on this blog's sidebar, then made a column for each thing I had to do for the site (write the solo ad, link to the affiliate page, setup an upsell, write the call-to-action, update the PDF file, de-chipmunk) and I just plowed through it. Because I had to.
So, don't forget to de-chipmunk your Camtasia videos if you haven't already.
Steven, What the F???
How the heck do you get a business partner motivated?
There is this guy, Steven Schwartzman. I have been working on internet marketing stuff for years... but... he can't freaking get a product launched to save his life!
My first contact with him was in 2003. I spent a week writing a PHP script for him, he paid me $650 for the job, it was all done and ready to sell. I even thought up a cool name for it. (HyperSplitter.)
We both made money, right? Wrong. In 2004... I get a message from him saying he needed some bug fixes. He waited so long to launch the product that some of PHP's changes broke the script.
I made the changes... then in 2005, I get a call from someone else saying, "Check out this web site... Hypersplitter.com. The script isn't for sale but I want you to look at the features on that site and clone the script. I would have bought resale rights but he isn't offering those either." I'm not even making that up... I really did get that phone call from Jaime Ojeda!
I think Steven eventually launched it but it only made a few hundred dollars. No big deal except it took him YEARS to launch it. Come on, Steven!!!
The guy is a great copywriter and he comes up with really great ideas for products. But he can't follow through! Everything he makes is half finished.
When I visited him last August he was working on a membership site. The last thing I said to him in person before getting on a plane and flying 3,000 miles back home was, "Promise me you'll have that product launched by the time I get back." It still hasn't been launched!
He does great when he's working for other people (writing copy and headlines) but for his OWN stuff... he just can't do it. He was supposed to write a report and registered a GREAT domain for it, but waited so long... that the domain expired... and copywriting legend HARLAN KILSTEIN snatched it up!
It was for that reason that I mentioned in Fast Food Copywriting about Mark Joyner's policy to never use the word "wait." You shouldn't be "waiting" on anything... ever.
Do everything you can right now. Focus on one thing and get it launched.
Steven had to study to take the LSATs for law school, he was sick for a while, he took a family trip to India and another to Portugal... okay, that's all behind you, it's time to get to work. Steven, can you launch just ONE product by the end of the week?
Come on dude. You come up with the BEST ideas I have even seen. If you just put products out consistently, you could be more popular than Brausch.
I'm sorry if I seem like a jerk here, or too nosy, but I want you to do well. All you need to do is keep posting special offers, keep building a list, and only work on things that will make you money. Not spending days helping someone else put up a web site for free.
Looking at my launch calendar over the past several years, I noticed that in 2006 I was lucky to even post one WSO. These days I feel guilty for going more than 5 days without posting one or sending a mailing out to my list.
Can you do one thing every day?
Please, give Steven some advice on staying motivated.
He NEEDS to get his ass in gear.
How to Reduce Refunds
Ben Prater is a guy I have never exchanged words with, unfortunately. He is an expert Internet marketer and has a way of reducing refunds that is pretty damn effective.
He is similar to me because he sells infoproducts in the "make your own software" niche, but he focuses more on the managerial, engineering part of that niche than I do. I am a do-it-yourselfer, he is an idea guy.
I'll never forget his best product… called,
"Software Secrets Exposed."
His sales letter sells you the story of what you can do with his book – his friend at Microsoft who worked in a high tech office and went to the Ferrari factory himself to make sure they painted his six-figure car the exact shade of purple he wanted.
I bought his book in 2003, before a lot of people had thought to direct sales into autoresponders or even save those leads at all. But Ben had thought of that.
You buy from him and you are automatically added to a follow-up series that sends you an automated, personalized message every few days.
When you first purchased, you got the book. After 7 days he sent a 30-page bonus report with a sample blueprint (just like the ones he talks about how to make in his original book).
He sent out more bonus reports after 14, 30, 45, and 60 day periods. They were either bonus chapters that wouldn't have fit anywhere in the book, or interviews with others – which are even easier to make than reports!
He didn't always simply give away the bonus materials… sometimes he asked for something in return.
For example, in one follow-up he offered a report on a related subject – but to get the report, you needed to provide a testimonial for his original "Software Secrets Exposed" e-book. Look at that sales page, it overflows with glowing testimonials!
If you can spread out the bonus items like he does, you will cut down on refunds because those people who refund immediately won't get the bonus items. If you can string them along for long enough, they might pass up the refund period!
When information is cut up into pieces it has a greater "thud" factor. Five twenty page reports all with their own sales letters have a higher value than a big 100 page book, even if contains the exact same information.
Spreading that information out over time gives it even MORE value, because your customer is more likely to read the information given to them in pieces than trying to sift through a huge pile of stuff the day they purchase.
I'll admit, I don't have a follow-up series for every product -- that would take time away from creating new products -- but every now and then I choose one product randomly and spend a minute or two writing a follow-up for it.
It doesn't have to be anything super valuable. You could:
- Remind them to download the product. (7-day followup)
- Ask what they thought of the product... which you can then use as a testimonial. (14-day followup)
- Offer an affiliate link and a solo ad they can copy and paste and send to their list. (30-day followup)
- Send a special discount link to another one of your related products. (45-day followup)
- Give them a surprise bonus report. (60-day followup)
That's how you reduce refunds. Advertise these items in the sales letter as a 7-day bonus, 14-day bonus, and so on.
On a forum I called this strategy:
"Turning a one-time product into a short-term membership site."
If you give a refund, immediately zap them from the update list and block their IP address from your site.
Recently, I paid through the nose for the rights to Software Secrets Exposed, setup a web site and an affiliate program, and added the bonus reports as autoresponder follow-ups just like Ben did.
Do you have any advice on how to reduce refunds? I don't mean legal issues like disputing transactions with PayPal, but ways to turn refunds into a good thing. (In this case adding more long-term value to a product.)
JV Plus
Wow. I just stayed up all night creating a product, debugging it, writing the instruction manual for it, making the sales copy, and setting up the payment process.
The product I just made is called JV Plus. It allows you to turn ANY site (even this blog) into an affiliate program... cool, right?
Try it out. Just take ANY page on this site... for example:
http://www.robertplank.com/jv-plus
And stick your Clickbank ID in the "www"... for example...
http://stevenss.robertplank.com/jv-plus
Now you get credit for the sale of ANY of my Clickbank enabled-products I link to from my site! (Almost half of my products are on Clickbank.)
This script drops right in to any site... it doesn't matter what kind of site it is. I've never seen anything like this script before... that's why I made it!
You can check out the product here:
http://www.JVPlus.com
Okay, it's contest time. I deliberately violated one of the copywriting rules in Fast Food Copywriting on the JV Plus sales page... can you figure out what it is?
Winner Announced: Mark Squance guessed that the "big mistake" I made on that page was having a video longer than 2 minutes. He won a free copy of JV Plus plus $20 sent to his PayPal account.
Fast Food Copywriting
Late last night I launched a special report called Fast Food Copywriting.
That product is something that started out as a blog COMMENT just a few days ago. I didn't even mean for it to be a complete blog post.
One of our discussions meandered into copywriting, and I typed up a quick response to quickly go over my personal formula for writing quick sales copy that's good enough to get the job done. Nothing fancy.
After the blog comment ended up being a couple of pages, I said to myself: "I'll just make this a blog post." I saved it to my drafts.
I came back to the draft later and edited it some more. Even when I said what I wanted to say with as few words as possible, it ended up being several pages long.
I moved it to a Word document, made the page margins as thin as I could and the font size as small (but still readable) as I could... and I thought, heck, maybe I should sell this thing as its own report.
The offer has been live for about 9 hours and sold 50 copies -- about 750 bucks. Not bad for a few hours of "smart" (not hard) work.
Update: After 48 hours I now have 104 sales
which comes to around $1400 after fees.
What does this tell me about infoproduct creation?
- The best products I have ever made were answers (solutions) to real live questions (problems). This does like a "duh" point but I know that the very best books and reports I made started out as replies on forums or blog posts... then got carried away... then I said, it would be criminal for this info to get buried in a forum after a couple of days.
- Keep your "sexy" information private and your boring information public. Perfect example: I gave away some WordPress SEO advice yesterday but saved the copywriting info for a paid report. Setting up blogs and sites are fun, but people get more excited about things that are going to make them money NOW and improve THEIR lives.
- Have a backend. I have always been kind of a crappy marketer when it came to marketing my e-books... but not in 2008! I made sure to plug-in an affiliate program just before launching. I embedded the affiliate code in the e-book so that the call-to-action at the end is for the reader to promote the book as an affiliate.
Since Fast Food Copywriting is my only copywriting product, I don't have any upsells to push into so we'll see how the perpetual affiliate program idea works out.
Speaking of upsells, I have been working on my product funnel and tweaked the sales letters for Black Hat PHP, Lightning PHP, Impact PHP and Push Button PHP so that they all on their own upsell to PHP in a Box, a package containing all those products in one. It's a pretty sweet setup.
Income so far for this month: From my PayPal daily sales report anyway... $9,807.46 $10,377.58 with 547 585 sales. After fees that's $9,300 $9,700. (I find it funny that the money I pay in PayPal fees is approaching the amount I pay for rent.)
Add Clickbank and day job income and I've broken $12,000 $12,500 for this month.
I have 8 Warrior Special Offers running at the moment.
If you want to get your hands on the special report and find out the step-by-step method I use to become a copywriting machine and pump out these cash-sucking sales letters... check out Fast Food Copywriting.
In the meantime, could you do me a favor and comment on this entry and tell me:
Are you giving away the farm by dishing out too much free information, or are you saving "the good stuff" for paying customers?
Have you ever written a forum reply, blog post, or free report and said to yourself... "I should charge for this!" Please, tell me the story of how it came to be and share the URL where the product is selling now.
WordPress Search Engine Optimization (SEO)
It looks like a lot of the people who comment here have their own WordPress blogs. I was recently asked by Lou Dalo:
What Do You Do to Make Your Blog Search-Engine Friendly?
If you are a marketer and you don't have even a simple blog, you are committing marketing suicide.
Reasons Why:
Product Launches, Name Recognition, Sales Momentum
Reason #1: Thanks to pinging, new blog posts get indexed in a matter of hours, not days. This means if you link from a blog post to a new product, that sales letter gets indexed quickly as well.
If you own a blog... try it! Make a post, then later in the day go to Google and type in the post title as a search phrase. I guarantee you, within 8 hours your blog post will be listed.
Reason #2: Many people will do research on a product and Google your name before they buy something. In 2004 I added Simple PHP Volume 1 into the eBookWholesaler membership site and got a flood of sales and newsletter opt-ins... even though there was no link to my site!
People Googled my name and found my site. If you have a blog and mention your products, they'll find your blog when looking for your products.
Reason #3: On your blog you have a list of all your products so people who have bought product #1 can find product #2 and product #3 and product #4. This means you get repeat sales.
Register YourName.com This Instant...
Before Someone Else Grabs It and Makes It Into A Porn Site!
I could go on and on with the reasons. If YourName.com is available, register it now and stick a simple WordPress blog on it today. I don't care if you don't have anything to put on it yet. Through all of 2007, RobertPlank.com contained nothing but my personal resume. When I was ready to write a blog, I finally did.
Who cares if your blog is brand new and only has one post on it? If you are building a list like you should be doing, it doesn't matter if you take 6 months to write another blog post because you can send a quick mailing to your list and they'll come right back.
Great, you know how important a blog is, you have a blog setup, now let's make a couple of tweaks to give you a huge advantage other the 99% of bloggers who post garbage...
There is a lot of free info about WordPress search engine optimization floating around, but some of the information is crap.
I took some of the best advice and several of my blog posts have jumped from page 2 in Google to page 1. One went from spot #5 to spot #1.
Here is EXACTLY what I did to my blog to make it search engine friendly:
SEO Tip #1: Permalinks
If you only make ONE change to your blog today, make this change.
By default, WordPress tries to link to your posts using a numeric ID which I just hate.
What you need to do is go to Options, Permalinks... then specify a Custom permalink structure with this value:
/%postname%/
They will give you special HTACCESS code to upload to your site if you haven't messed around with permalinks already.
Making that change in WordPress will make your posts look like:
http://www.example.com/your-post-title
Instead of:
http://www.example.com/?p=38
SEO Tip #2: Edit the TITLE Tag
My most effective SEO change by far was changing the code for the TITLE tag.
By default, WordPress sets your TITLE tag as: Blog Name » Post Title. You don't want that. That's what's going to appear in the search engine results! If you write a post called "SEO" you want the title to be just "SEO" ... not "Site Name » SEO."
Edit your header.php template and replace your TITLE tag with this:
<title>
<?php if (is_home()): ?>
<?php bloginfo('name'); ?>: <?php bloginfo('description') ?>
<?php elseif (is_category()): ?>
<?php wp_title(''); ?>: <?php bloginfo('name'); ?>
<?php elseif (is_date()): ?>
<?php wp_title(''); ?>: <?php bloginfo('name'); ?>
<?php else: ?>
<?php wp_title(''); ?>
<?php endif; ?>
</title>
SEO Tip #3: Edit the META Tags
I added a meta tag inside the HEAD tag of the HTML code... again, in header.php... to prevent duplicate content penalties. This code:
<?php if ((is_home() || is_single() || is_page()) && (!is_paged())) {
echo '<meta name="robots" content="index,follow" />';
} else {
echo '<meta name="robots" content="noindex,follow" />';
}?>
... Will tell search engine robots to spider the front page, individual posts, categories, and so on... but STAY AWAY from pages where you can leave a comment... as well as categories. The contents of those pages are going to look almost exactly the same.
SEO Tip #4: Edit robots.txt
One last change I made to my blog was the robots.txt file. I told robots to stay out of the WordPress control panel and the template folders. This will make sure that the only search results for your site are REAL content pages, no junk pages.
User-agent: *
Disallow: /cgi-bin
Disallow: /wp-admin
Disallow: /wp-includes
Disallow: /wp-content
Disallow: /tag
Disallow: /author
Disallow: /i/
Disallow: /f/
Disallow: /t/
Disallow: /wget/
Disallow: /httpd/
Disallow: /c/
Disallow: /j/
Disallow: /*/de/
Disallow: /*/ru/
Disallow: /*/nl/
Disallow: /*/zh/
Disallow: /*/ko/
Disallow: /*/ja/
Disallow: /*/pt/
Disallow: /*/it/
Disallow: /*/fr/
Disallow: /*/es/# Google Image
User-agent: Googlebot-Image
Disallow:
Allow: /*# Google AdSense
User-agent: Mediapartners-Google*
Disallow:
Allow: /*
You might want to take that last bit out if you use AdSense on your blog.
Thanks to Andy for pointing out that tips #3 and #4 can be very well managed using the meta robots plugin.
More WordPress Tips for Marketing Blogs
- Use a blog template that shows the title of the site inside the H1 tag, and the post title inside the H2 tag.
- Have your sidebar on the right side, not the left.
- Link to previous posts when possible to make sure all your pages get indexed.
- Put an opt-in form in place of where you would normally stick AdSense.
- Send an e-mail to your list when you make a blog post to get them to comment on it. See the 10-comment rule.
If you've made the above changes to your blog, go ahead and leave a comment with the URL to your blog that's now all SEO'd out.
Black Hat PHP
If you're wondering how the launch of Black Hat PHP went... it brought in 186 sales for the main product ($1,616.10) and 6 sales ($562.37) for the $97 upsell, for a total of 192 sales and $2,178.47. That's calculated after taking fees into account.
I priced this one slightly higher (start at 7 cents and increase by 10 cents) because I wanted to get more money out of it over a slower period of time.
I made almost exactly $2,400 in sales total yesterday.... that's from one day! If you're wondering how I'm doing for the entire month, I've brought in $8,241.26 in gross sales for February 2008 which is $7,837.90 after fees.
Factor my day job income after that and it means that even if I take the next week off, this month was yet another $10k month for me.
I can tell you right now that having the 10-comment rule on this blog has made that level of income much easier to attain than in 2007, because:
- I'm building a list -- I've always built a list but the blog is yet another list-building source.
- I'm more motivated to pump out new products and write new sales letters because if I don't, I feel like I'm letting REAL PEOPLE down.
- Having the blog posts available permanently, instead of temporarily when I send out a mailing to my list, means those blog posts can slowly bring in sales over time.
I can't tell you how important number three is. Before starting a blog, I noticed lots of $2000 weeks and lots of $500 weeks in my PayPal income reports. Now it is more like $1500 weeks every single week.
That's much more reliable income. When I first started making big sales on the internet, I'd have a couple of days during a launch when I would pull in $1000 or $2000 in a day, then no more money would come in for the rest of the month.
Check out Black Hat PHP if you missed the big launch. It's quickly approaching the $20 price range so act fast.
Also, can you comment below and tell me if you are making any efforts to stabilize your income, going for steady streams instead of short bursts?
- Are you looking into AdWords or some other form of paid advertising?
- Do you have a blog?
- Do you have an affiliate program that's promoted directly from your e-book?
- Do you offer upsells or one-time-offers... do you have a product funnel?
- Do you have a membership site?
The 10-Comment Rule
This blog has what I call "The 10-Comment Rule."
I Post a Blog Entry, But I Don't Post Another One
Until the Original Post Gets 10 Comments.
I have the ten-comment rule because I'm just like you and have been to loser forums with tons of posts and zero replies to all of them.
On a blog, there's less focus on the replies and more on the original post, but that "empty restaurant" effect is still there.
- Participation. If someone fills out a comment to a post of mine, they're no longer just surfing. They are now in interactive mode and are more likely to buy from me if I mention a product.
- Search Engine Food. Search engines love lots and lots of content, and with comments, your pages can become much longer than the original post... that means more keyword matches for you and more search engine listings.
- Intrigue. If you see lots of comments on posts you are more likely to read them, which means you spend more time on my site, which means you're more likely to see something you like.
Remember, your blogs are there to make you money. Update it and tell people about yourself, tell them what stuff you are working on and what products you have just put out. Try to work a call-to-action at the end of every blog post. Either you want to send them to a sales letter of yours, sign up to a mailing list or subscribe to an RSS feed.
If you are talking about someone else's blog or site, mention that in the BEGINNING of the post. Don't make that your final call to action (unless it's an affiliate link).
Don't forget to apply what you know about selling and direct response sales letters to content site and blogs:
- Try not to link out to too many sites. On the blogroll on the right side of the page, link only to your own products.
- Offsite linking includes "chicklets." Have one chicklet, i.e. "Digg this." But not: "Add to My Yahoo!" ... "Add to Reddit!" ... "Add to Bloglines" ... and so on. That's
- Build up a mailing list and send an e-mail to that list every time you make a new post.
- Stay away from AdSense. AdSense is for people too lazy to build a list and make a product. Believe me, that was me too at one point.
I researched how to make WordPress more optimized for search engines:
- I added meta tags to the header and made a robots.txt file to prevent duplicate content penalties.
- I changed the permalink configuration so the full URL of the post was actually revelant.
- I tweaked the template so there wouldn't be a bunch of extra text in the TITLE tag.
Got it? Your blog is just another part of your business, it's not "just for fun." It can be fun but it has a purpose:
- To present yourself as an authority figure in your niche. (BRAND YOURSELF.)
- To capture untamed search engine traffic and funnel it into a list or to your other products.
- To maintain a relationship with your list and past buyers. When you update them every once in a while, they remember who you are.
A minor side effect is that sometimes the conversation will meander off-topic and give you an idea for your next blog post.
Try your own 10-comment rule if you have a blog. My 10-comment rule works because I have a list of 10,000 subscribers (66% buyers) so you might have to make it a 5-comment rule if you have a smaller list.
Or, the ten comment rule might just mean that you can only post one blog per month. You can spend the rest of the month creating products, building up a list, and maybe advertising for your blog.
Seriously, what is the point of doing ANYTHING if no one is going to read it, or if they're going to just read it and lurk and not say anything about it?
Action PopUp
Is it possible to take an old outdated idea and put your own twist on it?
The thing is, I hate opt-in forms that take me off the current page. Luckily there has been a rise of Ajax-based and iframe-based subscription boxes in the last couple of years where you can fill out an opt-in form and you are NOT taken away from the page you are on.
In August of last year I first released Action PopUp.
Strategy #1: See If They Buy It In the First Place
I didn't know if it would sell well or not... the only real way to find out is to test it with a version 1.0 and see if people buy!
I am not a fan of releasing a free report, or offering nothing but a newsletter in your niche... just make a simple product, price it accordingly (a low price if it's a simple early version of your product) and see if people are willing to pay money for it!
There's really no other way to know for sure.
I launched on August 15th, 2007. It was a dimesale, the price was $7.99 plus a 2 cent price increase with each sale. The launch lasted for two weeks, totaling 242 sales at $2,504 profit ($2,348.36 after PayPal fees).
$2500 for two days of work? I definitely consider that a success! It was something people actually wanted to buy (instead of just saying they would buy it -- beware of this).
Strategy #2: Feature Creep
Because it was a new source of income, I knew I would spend the time to develop it more.
I slowly added new features and released them for free to my existing buyers. This is how you should roll out all your products: software OR information products.
I've developed the heck out of this idea and it's now at version 1.5 with a price of $13.31.
Strategy #3: Eating Your Own Dog Food
I added an option to make it work directly on a page, instead of as a pop-up... which is how I use it on this blog. When someone reads a post, they have a chance to subscribe to my newsletter for updates. Once they do, the subscription box disappears.
Action PopUp personalizes any web page (including this blog) after you fill out the subscription form... and remembers it for future visits.
You might have noticed it already... for example, on one of my posts, I start with this sentence:
"Don't forget, it's okay to make mistakes."
If you are reading the actual entry (not just on the front page)... after you fill out the newsletter box... let's say your name was Steven... the blog entry now reads:
"Steven, it's okay to make mistakes."
The more I used it on my own sites, I found I kept adding little "tweaks" in the script to get it to do what I want... these tweaks eventually became advertised features.
I added a one-time-offer countdown, link capture functionality, a delay-onload pop-up... only when I needed them for my sites.
Have you heard of the phrase, "Eating your own dog food?" It means if you use your own products, they will kick ass. Dog food tastes like crap, but if you were a dog food company and all you had to eat was your own dog food, you would tweak it to make sure it tastes great.
Action PopUp was something I actually used on my sites, so with all the unintentional self-testing I performed, I weeded most of the bugs, added features that people like me would actually use, and made it as easy to install as possible.
It's because of those three simple strategies that I am able to consistently pump out products.
