Tag: call-to-action

The Future Has A Lot Less Buttons And Levers: Choices Are Bad

June 28, 201014 Comments

I hope you are noticing this: The more successful solutions out there reduce the number of choices.

I first noticed this a couple of years ago when I bought a special box that attaches to my TV called a NetFlix Roku. What this box does is it connects to my Netflix service over Wi-Fi and streams movies and TV shows to my TV.

Sounds complicated, right? But it's not! The funny thing about this remote is that it has only got nine buttons: It has got a Home button, an Enter button, four arrows (like left, right, up, down), a Play and Pause button, Rewind and Fast-Forward. That's it!

There is no Channel Changing button, there is no Volume button, no Mute button. Not even an On/Off button.

That's Right!

The Roku device remains On for as long as it is plugged in! It is one of my favorite devices to use because I can literally use it within seconds of taking it out of the box.

Here is something else to think about: Video cameras. For a long time I resisted buying video cameras. It is so difficult to decide which one to get. I didn't want to get a video camera that used tape, even digital tape, and I wasn't sure if I should get a camera made by Sony, Kodak or some other manufacturer.

But I did buy the Flip camera years ago. The great thing about the flip is that it really only has one Big Red Button. Much like the Roku remote, it has a couple of extra buttons, such as Pause and Play (that's one button), the Trash button, and buttons to navigate between videos and zoom in and out. But the button usually almost always used is that Big Red Record Button.

You want to record new video? Take it out, hit the Big Red Button - it records. You want to stop? Hit the Big Red Button again.

That is compared to other cameras which are better in quality and have better features, but the problem is they have too many features. For example, with the Kodak Zi8, I almost bought it because it has an external microphone. But everyone I have seen record with it has to navigate through different menus to choose what quality they want to record with, and other settings, before they can record it.

I don't care about that! I want to just hit one button and it records.

Think about the iPhone: again, almost no buttons. It has got a Lock button, volume controls, a Silent button and a Home button. That's it. No buttons for dialing or going through different menus. That is all handled in the touch screen.

If you don't have a touch screen phone, I would recommend you borrow someone's iPhone and try to do a conference call. It is amazing how it can generate new menus and give you new buttons to push when there were none there previously.

Same deal with the iPad, Droid, Kindle and other touch screen devices with almost no buttons. It is super simple and super intuitive to use - and requires almost no documentation.

Think about WordPress: I think what makes WordPress special is that it simplifies everything. You can literally set it up in a few seconds and write your first blog post in a few minutes. The interface for writing new posts and activating plugins is far simpler than any other blogging platform I have ever seen.

And the blogs that are the most accessible are the ones that remove features. They might remove things like the dates, or the ability to leave comments on posts, just to make it easier to get to the information.

Now that I have told you how much I like the Roku, the flip, the iPhone and WordPress, it's your turn!

What Are You Doing To Remove The Buttons?

Do you offer two Order buttons on your sales letter: maybe a way to fully buy your product and another offer as a payment plan?

What would happen if you split tested, only showing one of those buttons? Would it make it easier for people to join your program?

When someone logs into your membership site, is it clear what they should look at first? In other words, are your posts listed in chronological order? And do you have some kind of welcome message or welcome video when someone first joins?

When I read your report, am I going to find clear, step-by-step instructions about what to read first and where to go from there?

And, most importantly, what should I do when I'm done? So tell me, how are you removing multiple choices and multiple calls to action that don't matter?

What are YOU doing to remove the buttons? Comment below.

Ten Testimonial Rule

August 18, 200813 Comments

If you've been following my blog at all then you've probably heard of the ten comment rule... any time I make a post, I ask for 10 comments from my readers... or I'll stop posting forever.

I just applied that to my marketing to gather testimonials for a product.

Nope, I didn't offer a bribe for testimonials, I didn't give away free copies in exchange for a testimonial.  (Good way to make sure you never hear from those people again.)

I simply said: I need ten testimonials from SOMEONE... any of my current customers... for version 1.0, and I'll release version 2.0 to EVERYONE.

I Had My Ten Testimonials Within 48 Hours!

It's tougher to get ten people to do work, even if it's 30 seconds of work (writing a testimonial), than it is to get them to pay you money.

I brought in ten sales of Action PopUp no sweat, just by mentioning it in a blog post.  I wanted reviews, not sales.

The only thing I needed to do was: end my blog post with a clear call-to-action (what action I wanted you to take), and my goal (what had to happen for the challenge to end).

It's Not Difficult, But So Many People Miss That Point

You have a blog with zero comments on every entry, end the blog post with a reason you want people to leave a comment.  End with a question.  Give people benefits about why they should leave a comment... what's in it for them?

Use your blog to build a list and send those people to new posts when you write them.

I'll see marketers add a FeedBurner chicklet to their blog, so they've built up their RSS subscribers... but they can't e-mail them... gross!  The only contact they have with these people is when they add to the blog.

Now you can't tell your readers... check out this post one last time if you haven't left a comment yet.

You can't follow-up and market to RSS subscribers the way you would to an e-mail list.

To be honest, if I didn't get my 10 testimonials by today, I would have asked my list again... I would have hit the weekday crowd instead of the weekend crowd.  I would have put up a talking head video begging someone... anyone... to leave me a review.

With every blog post you should be "selling" some action that benefits you at the end.  Leave a comment under the blog entry, or visit the URL I'm talking about.  One of those two.

If You Don't Think You Can Get Ten Testimonials...

Try a "five testimonial" rule.  You only need five testimonials to release the next chapter, update the next version, launch the next product... whatever the goal is.

Have a clear call-to-action... don't say, "Testimonial please."  Say, "What was the one thing you liked the most about it?  On what URL did you set it up?  What was the one stumbling block that ALMOST didn't get you to buy and how did you overcome it?"

Interview your customers one on one via e-mail and use their responses to piece together a testimonial. After I got my 10 testimonials I went back through all my e-mails, blog comments, and forum posts and pieced together an additional 7 testimonials for a total of 17 testimonials on that page.

Oh yeah, I released Action PopUp 2.0 to all version 1.0 buyers so you can add popups to WordPress blogs with just a few clicks... thanks for the testimonials I needed.  Even Michel Fortin posted that blog entry to Twitter.

Was that ten testimonial rule a waste of time?  No one needs a call-to-action at the end of every blog post, right?  I bet your blog is chock full of zero-comment entries with no call-to-action in sight... am I totally right or am I just a jerk?

Please, answer me below because if I don't get ten comments under this entry... I'm moving this whole site into a paid blog.  😉

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